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National Patient Assistance

A short screening form — not a medical-record intake.

Answer a few simple questions so NMMAA can point you toward the most appropriate next step. You do not need to upload records or provide a full medical history.

Protect your privacy.Do not enter Social Security numbers, insurance member IDs, financial information, medical-record numbers, passwords, or names of providers/patients in the optional summary.
Step 1 of 8
Question 1

What best describes the help you need?

Question 2

Where did the medical care or incident occur?

Choose the state where the care occurred, not necessarily where you live.

Question 3

About when did it happen?

Important: NMMAA cannot determine whether a statute of limitations has expired. Legal deadlines vary by state and circumstances.
Question 4

What was the most serious outcome?

Question 5

Is there a current safety problem happening now?

Question 6

Has an attorney already reviewed the matter?

Question 7

What kind of help are you looking for?

Choose the one that matters most right now.

Optional

Would a short general summary help explain the issue?

This is optional. Keep it general. Do not include names, medical record numbers, Social Security numbers, insurance IDs, or detailed medical records.

0/600
This screening does not create an attorney-client, medical-provider, or professional advisory relationship. NMMAA is not a law firm or healthcare provider and does not provide legal or medical advice, determine whether malpractice occurred, or determine whether a legal deadline has expired. NMMAA may use AI tools to assist with informational materials; AI-assisted content may contain errors or omissions and must be independently reviewed and verified before use or submission.
No records required

What happens after screening?

1. Get a route

You receive immediate next-step guidance based on issue, state, timing, urgency, impact, and attorney status.

2. Use resources first

Many people can begin with the Resource Library or state-specific regulatory pathway without waiting for an individual response.

3. Request limited follow-up only when needed

If NMMAA review is appropriate, you can send a minimal routing request. Do not email medical records.

If you request document preparation assistance

General routing and resource referrals do not require a separate acknowledgment. If NMMAA agrees to help prepare a report, complaint, medical-records request, letter, chronology, or similar material, NMMAA will send its Assistance Protocol for review and acknowledgment before the assistance begins. NMMAA provides nonlegal and nonmedical assistance only. AI assistance may be used, and you remain responsible for independently reviewing, verifying, approving, and deciding whether to submit any resulting material. NMMAA does not guarantee acceptance, response, representation, or any particular outcome.

If you need personal professional assistance, use NMMAA's website resources to locate an appropriate attorney, patient advocate, healthcare professional, agency, or other qualified resource serving your state.

Help NMMAA continue providing free assistance

NMMAA provides its public information, assistance routing, educational resources, and general nonlegal support free of charge. Donations are welcomed, but they are never required to receive these services. Your contribution helps NMMAA continue providing resources and assistance to patients and families affected by medical harm.

Donate to Support NMMAA