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Professional Case Support

Case Impact & Client Narrative Services

Structured, attorney-directed support that documents the human consequences of medical injury without asking NMMAA to become the permanent repository for client medical records.

The Service

What was life like before—and what changed?

Medical records establish treatment. They often do not fully capture how an injury changed a person's independence, family role, employment, mobility, daily activities, relationships, community life, and future.

NMMAA can conduct structured client and collateral-witness interviews and turn those observations into concise attorney-ready case-impact materials.

Important scope boundary

NMMAA does not render medical opinions, determine standard of care, establish causation, calculate legal damages, or provide legal advice. Counsel controls the engagement, relevance, privilege/work-product strategy, and use of every deliverable.

Core Deliverables

Case preparation focused on the client's lived impact.

Before & After Client Profile

A clear narrative comparing work, independence, mobility, household role, caregiving, hobbies, social participation and daily function before and after the event.

Functional Impact Matrix

A side-by-side table of Before | After | Potential Supporting Witness/Evidence to help counsel spot damages evidence quickly.

Human-Impact Chronology

A non-medical chronology of major functional and life changes from the incident through rehabilitation and the present.

Collateral Witness Summaries

Structured summaries from spouses, adult children, coworkers, friends, caregivers or others who observed the client's life before and after.

Evidence Index

An organized index of attorney-approved photos, videos, employment material, activity history and other potential impact evidence.

Executive Impact Summary

A concise attorney-facing overview identifying the strongest before/after themes, corroborating witnesses and areas that may warrant deeper development.

Interview Framework

Areas NMMAA can develop with the client.

Before the Injury

  • Employment and earning role
  • Walking, driving and mobility
  • Personal care and independence
  • Household responsibilities
  • Parenting and caregiving
  • Exercise, hobbies and travel
  • Church, community and social life
  • Marriage, intimacy and family role
  • Pre-existing limitations that should be accurately distinguished

After the Injury

  • ADL and mobility limitations
  • Work loss or reduced capacity
  • Need for family/caregiver assistance
  • Transportation dependence
  • Loss of household functions
  • Activities no longer possible or significantly altered
  • Relationship and family-role changes
  • Social/community withdrawal
  • Future concerns and continuing accommodations
Attorney-Controlled Workflow

NMMAA does not need to warehouse the client's case file.

1

Law Firm Defines Scope

Counsel identifies the client, assignment, approved interview subjects and desired deliverables.

2

Secure Firm Workspace

When sensitive documents are necessary, the law firm's approved portal or secure workspace remains the system of record.

3

NMMAA Interviews

Structured interviews focus on functional change and corroborating observations rather than collecting an entire medical chart.

4

Attorney-Ready Package

NMMAA delivers the agreed narrative, matrices, witness summaries or evidence index to counsel.

5

Closeout

Working copies are returned or deleted according to the engagement terms and documented retention policy.

Example

What a useful Before & After summary looks like.

Before

Client worked full time as an elementary school teacher, drove independently, prepared most family meals, managed household finances, attended church twice weekly and cared for grandchildren on weekends.

After

Client no longer drives, requires assistance with bathing and lower-body dressing, cannot stand long enough to prepare a complete meal and has not returned to classroom teaching. Her daughter now manages transportation, groceries and multiple household tasks.

Potential corroboration: daughter—ADLs/transportation • coworker—work capacity • spouse—household/relationship changes • church member—community participation
Service Levels

Engagements can scale with the case.

Case Impact Assessment

Structured client interview + Before & After profile + concise impact summary.

Expanded Impact Package

Client interview + selected family/collateral interviews + functional impact matrix + witness summary.

Comprehensive Case Story Package

Multiple witness interviews + impact chronology + evidence index + executive attorney summary.

Final scope, pricing, confidentiality terms, document-handling requirements and nonprofit/tax structure should be reviewed before commercial launch.

Law Firms & Counsel

Discuss a pilot case or firm partnership.

Use this initial inquiry only. Do not send client medical records, Social Security numbers, insurance IDs, or sensitive case files. NMMAA will establish an attorney-approved exchange method if an engagement moves forward.

Attorney Services Inquiry

View Interview Framework